If you would like to return a product you can do so within 14 days just because you want to and assuming the product is in the condition in which it arrived. You will not receive a refund of postage and you will be charged an admin fee of 5% to cover payment gateway fees that are not refunded to us.
If your item is damaged, the courier will cover this cost when we make a claim against your address. We can then resend your item.
If you would like to start a return please email returns @ picknmelt.com
Please include:
Order number
Name
Address
Telephone
Email
We will give acknowledge the return within 24 hours providing a return address for you.
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