If you would like to return a product you can do so within 14 days just because you want to and assuming the product is in the condition in which it arrived. You will not receive a refund of postage and you will be charged an admin fee of 5% to cover payment gateway fees that are not refunded to us.

If your item is damaged, the courier will cover this cost when we make a claim against your address. We can then resend your item.

If you would like to start a return please email returns @ picknmelt.com

Please include:

Order number
Name
Address
Telephone
Email

We will give acknowledge the return within 24 hours providing a return address for you.